Working Towards Results

Managing Individual Performance in the Public Service

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Developing a strong performance management system is a major task, but it promises significant rewards. This publication is intended to assist the reader in developing a performance management system for the public service which is appropriate for the local context. Objectivesetting, clarifying goals and, above all, feedback on performance are outstanding concerns and these are the priorities which this book addresses.



The Annual Performance Cycle

In designing the processes of the performance management appraisal system, an important element will be decisions on the most appropriate start and finish dates of the annual performance appraisal cycle. Considerations will include organisational strategic planning timeframes and dates for payment of merit-related pay increases. Generally, setting of individual objectives and development of work plans occurs at the appropriate point in the budgetary cycle when overall priorities for the year have been set and available resources are known.


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