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Working Towards Results

Managing Individual Performance in the Public Service

image of Working Towards Results

Developing a strong performance management system is a major task, but it promises significant rewards. This publication is intended to assist the reader in developing a performance management system for the public service which is appropriate for the local context. Objectivesetting, clarifying goals and, above all, feedback on performance are outstanding concerns and these are the priorities which this book addresses.

English

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Introduction

The last decade has been a time of worldwide economic pressures and widespread technological, social and political change. To secure their future, both private and public sector organisations have been forced to seek ways of cutting costs and becoming more productive and service-focused.

English

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