Information and Communication Technologies for the Public Service

A Small States Focus

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Electronic infrastructure and network functionality are being utilised by governments around the world. The challenge that developing Commonwealth countries face is that many of them still do not have either the advanced industries or the financial means to modernise governments and their service delivery. This book looks at the obstacles facing developing countries and what lessons they can learn from developed countries’ approach towards e-government.

The authors begin by describing the three parallel trends that account for the current circumstances, so that the social, political and technological context of e-government and e-governance in developing countries can be clearly understood. They then review some of the considerations involved for implementing e-governance and e-government. The final chapters give practical examples of working plans for implementing e-government in Barbados, Belize, Cayman Islands, Cyprus, Grenada, Guyana, Mauritius, and Trinidad and Tobago.



Implementing e-Governance and e-Government

E-governance is a dominant concept that is efficiently driving the implementation of e-government and technology projects around the world. The ‘e’ in e-governance refers to all aspects of technological implementation in governments throughout Commonwealth countries. The ‘e’ is also now referred to in multiple ways in the sense that it can refer to e-consultation, e-readiness, e-participation, e-delivery, e-performance or any computations and combinations referring to governance and programme implementation. It is important to stress at the beginning of this chapter that the ways in which e-governance is used are manifold. Implementing an e-programme in a developed country is far different than doing so in a smaller developing country that has limited financial or personnel resources. It is important that all implementation schemes take into account the possibilities and limitations that exist to get programmes up and running. Articulated below are the varying dimensions of e-governance and how the basic principles work for countries at different levels.


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