Growth and Success through e-Governance

Best Practice from Cyprus and Malta

image of Growth and Success through e-Governance
E-government and e-governance are truly the wave of the future. Electronic infrastructure and network functionality are being adopted by governments around the world. This implementation is motivated by growing public expectation along with the promise of economic, administrative and political benefits ranging from lower costs to better co-ordination.

The contributors explore the experience of two small states that have pioneered the electronic delivery of public services. In seven chapters they outline the major concerns associated with e-governance, including a synopsis of issues and experiences, international efforts at e-governance, a comparison of e-governance efforts in Cyprus and Malta, and recommended steps that can be taken to move the deployment of e-governance forward.

This book will be of particular interest to senior policy-makers in government and others in charge of civil service reforms, particularly in small states. Its aim is to help governments learn from the experience of Cyprus and Malta, so that they can prepare appropriately for the particular challenges they themselves may face.




Commonwealth countries have had a wide range of experiences in their attempts to adopt e-government and face many options as they decide how to go forward. How they deal with these choices depends on their approaches to benchmarking (comparison with other projects), best practices (identifying the best alternatives) and technology transfer (proper training). Because e-government and e-governance are developing fields, rather than co-modified products, there is no one right way to do things, and there is no single goal towards which to strive. That is why the Commonwealth tradition of mobilising support and building consensus continues to be the most effective basis for moving forward with e-government.


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