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From Problem to Solution

Commonwealth Strategies for Reform

image of From Problem to Solution

This book develops a framework for productive public service reforms, based on successful innovations and practical strategies developed and implemented across the Commonwealth. The first section highlights the pressures Commonwealth countries face. The following sections draw out common strategic approaches and provide a framework of practical solutions. The final section identifies critical challenges which must be addressed to sustain public service reform and underpin accountable administration for just and honest government.

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Conclusion

Public service reforms have been driven by economic pressures and by increasing expectations from consumers, and have been enabled by the renewed sense of managerial possibility which has emerged internationally. Although all governments have sought to reduce the size and cost of their operations, while improving performance, individual governments have adopted a discriminating approach in seeking to enhance public service performance. Despite the common elements, frequently imposed on rather than chosen by government, reform programmes have shown a distinctive variety.

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