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Designing Performance Appraisals

Assessing Needs and Designing Performance Management Systems in the Public Sector

image of Designing Performance Appraisals

Many organisations in public service are under pressure to improve their performance and achieve set goals and objectives. Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public. It shows how to conduct a needs assessment in the ministries, how to design an appropriate appraisal system, how to train the people who will be using it, and how to integrate it into the public service machinery.

English

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Implementing the system

Implementing a new or changed performance management approach is a major organisational intervention that requires careful planning and resourcing. Ownership and resourcing issues will need to be resolved at the initial stage of a performance management project.

English

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