Better Information Practices

Improving Records and Information Management in the Public Service

image of Better Information Practices

This book shares best practice in the design of better record management systems (including developing a Retention Schedule); shows a manual used by ministries and departments as an example and formulates guidelines for using a schedule and indexing.



The Cost Factor in Records and Information Management

Information and data are costly and valuable resources that should be managed in the same manner as other costly and/or valuable resources. In order to improve and reduce the management costs it is essential to determine and measure the costs involved in the collecting, processing, distribution and storage of information.


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