Better Information Practices

Improving Records and Information Management in the Public Service

image of Better Information Practices

This book shares best practice in the design of better record management systems (including developing a Retention Schedule); shows a manual used by ministries and departments as an example and formulates guidelines for using a schedule and indexing.



Organisational, Legislative and Policy Framework

Just as in the case of managing any other public service resource, efficient and effective management of public service records and information resources requires an organisational, legislative and policy structure that establishes general authorities, responsibilities and organisational structures.


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error