Better Information Practices

Improving Records and Information Management in the Public Service

image of Better Information Practices

This book shares best practice in the design of better record management systems (including developing a Retention Schedule); shows a manual used by ministries and departments as an example and formulates guidelines for using a schedule and indexing.



File Closure

Ideally, as has been noted, the removal of semi-current records from registries and office filing cabinets should be carried out regularly. Usually, this is done once per year as part of an annual file closure exercise. Initially, however, when semi-current records have been allowed to accumulate over a number of years, the public service organisation may have to begin with a ‘clean up’ review of all files in its several storage locations.


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error