Better Information Practices

Improving Records and Information Management in the Public Service

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This book shares best practice in the design of better record management systems (including developing a Retention Schedule); shows a manual used by ministries and departments as an example and formulates guidelines for using a schedule and indexing.




Archives is the term used for records having permanent or indefinite value for historical or other purposes. Usually, only between five and ten per cent of an organisation's records will meet this definition. However, the term archives also applies to the institution with responsibility for the care and custody of these valuable records and to the building or other storage place in which such records are housed.


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