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A Profile of the Public Service of Malaysia

Current Good Practices and New Developments in Public Service Management

image of A Profile of the Public Service of Malaysia

Public sector reform has moved on apace since the first of the Commonwealth Public Service Country Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption. Since then, the various civil services described in the series have undergone radical change in scope, organisation and approach rendering a revision timely. Now up dated and completely revised, these reissued Country Profiles continue to be an accessible and valuable source of reference which attempt to both describe and analyse the often tumultuous and controversial public sector reforms which have taken place in contributing countries since 1995. Practising bureaucrats diplomats political and academic audiences will find these new books invaluable in benchmarking best practice in public sector reform across Commonwealth member countries.

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Making Management More Effective

The advent of information and communication technology offers the opportunity for the Public Service to strive for higher efficiency and provide better services in a rapidly changing environment. In capitalising on the use of ICT as a key enabler of the transformation process, public sector agencies are now poised to better manage and share information seamlessly to reap the real benefits of the digital era. The challenge is to harness this technological advantage to expand the reach and accessibility of government services.

English

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