A Profile of the Public Service of India

Current Good Practices and New Developments in Public Service Management

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Public sector reform has moved on apace since the first of the Commonwealth Public Service Country Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption. Since then, the various civil services described in the series have undergone radical change in scope, organisation and approach rendering a revision timely. Now up dated and completely revised, these reissued Country Profiles continue to be an accessible and valuable source of reference which attempt to both describe and analyse the often tumultuous and controversial public sector reforms which have taken place in contributing countries since 1995. Practising bureaucrats diplomats political and academic audiences will find these new books invaluable in benchmarking best practice in public sector reform across Commonwealth member countries.



Human Resource Management

Building a motivated and capable civil service requires merit-based and non-discriminatory recruitment, which rests on the absence of political patronage, transparent rules and procedures, open competition and selection by an independent agency. Subsequent to recruitment, important elements in meritocracy and the motivation of employees are emoluments, opportunities for promotion, recognition and reward for performance, inter-sector mobility, placement in the right jobs, and scope for skill upgrading and self-improvement. Government considers it equally important to address demotivating factors like frequent and arbitrary transfers, a poor work environment, decrepit housing and health facilities, as well as special factors affecting women in office and field jobs.


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