Promoting IT Enabled Services

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Trade in services enabled by information and communication technologies could be an engine of growth for many developing countries looking to diversify from commoditiesbased economies. For this trade policy to be successful governments must establish effective policies and develop the correct regulatory framework, infrastructure and human capital.

This handbook explains the key issues from the viewpoints of the regulator, the investor, the policymaker and the donor. It provides detailed analysis of the Mauritian experience, which holds useful lessons for small states in particular. It will help policymakers to learn directly from other countries' experience of developing IT enabled services and will assist private sector organisations to understand how governments frame their policies.



The Role of Institutions

This case study is about a services coalition in a developing country that provides a viable solution to developing the services sector in a country. The focus of the case study is Barbados, a very small island (166 square miles) in the Caribbean with a population of 280,000 people. Services constitute 84 per cent of the island’s GDP. Services also constitute two-thirds of the world’s economy and form the fastest growing component of world trade.


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