Promoting IT Enabled Services

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Trade in services enabled by information and communication technologies could be an engine of growth for many developing countries looking to diversify from commoditiesbased economies. For this trade policy to be successful governments must establish effective policies and develop the correct regulatory framework, infrastructure and human capital.

This handbook explains the key issues from the viewpoints of the regulator, the investor, the policymaker and the donor. It provides detailed analysis of the Mauritian experience, which holds useful lessons for small states in particular. It will help policymakers to learn directly from other countries' experience of developing IT enabled services and will assist private sector organisations to understand how governments frame their policies.



The Caribbean Experience

The CARIFORUM concluded an economic partnership agreement (EPA) with the European Union in 2007. This chapter outlines the CARIFORUM objectives in the negotiations and the approach to liberalisation. The focus is on the services sector, which accounts for over 50 per cent of GDP in the Caribbean. The services sector is a major source of employment creation in the region and reinforces economic efficiency. Infrastructure services (transportation, telecommunications, finance and insurance) also contribute to the competitiveness of goods and services export. The region is seeking to develop a common policy or strategy to advance the sector.


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