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Promoting IT Enabled Services

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Trade in services enabled by information and communication technologies could be an engine of growth for many developing countries looking to diversify from commoditiesbased economies. For this trade policy to be successful governments must establish effective policies and develop the correct regulatory framework, infrastructure and human capital.



This handbook explains the key issues from the viewpoints of the regulator, the investor, the policymaker and the donor. It provides detailed analysis of the Mauritian experience, which holds useful lessons for small states in particular. It will help policymakers to learn directly from other countries' experience of developing IT enabled services and will assist private sector organisations to understand how governments frame their policies.

English

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Overview of Trends and Performance in Services Trade

This overview of trends and performance in services trade focuses on the following areas: • Gains from and reasons for services trade; • Growth and productivity impact; • Trends and patterns in services trade flows in relation to balance of payments statistics (Modes 1, 2 and 4), foreign affiliates trade statistics (Mode 3 and also Modes 1 and 4) and recent services trade resilience.

English

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