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Promoting IT Enabled Services

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Trade in services enabled by information and communication technologies could be an engine of growth for many developing countries looking to diversify from commoditiesbased economies. For this trade policy to be successful governments must establish effective policies and develop the correct regulatory framework, infrastructure and human capital.



This handbook explains the key issues from the viewpoints of the regulator, the investor, the policymaker and the donor. It provides detailed analysis of the Mauritian experience, which holds useful lessons for small states in particular. It will help policymakers to learn directly from other countries' experience of developing IT enabled services and will assist private sector organisations to understand how governments frame their policies.

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Issues and Ways Forward

A chapter about Mode 4 in a book about IT enabled services might appear to some as a contradiction in terms – on the one hand services that were traded through the movement of persons and on the other services that are enabled, or traded with the help of IT. But of course, this would be a very superficial take on the issue. Supplying a lot of these IT enabled services often requires, as an essential part corollary to this, associated Mode 4 movements.

English

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